------------------------------------------------------------------------Jim is the BEST! It was a pleasure having Jim represent me. Throughout the entire home buying process, I felt that Jim had my best interest in mind. He really listened to what I was looking for in a home. He was patient and never pressured me to look at or consider homes that did not meet all of my minimum requirements. Jim was always willing to and did go above and beyond in all aspects of the home search and buying process – from answering general questions, to following up with the seller’s agent, to scheduling viewings for the properties, to setting up the home inspection, ensuring that escrow ran smoothly, and being present at closing to answer any questions. I also appreciated his objectiveness and experienced opinions. Above all else, I really valued the fact that Jim was dependable and extremely responsive. I knew that if I had a question about something and Jim said he would find out the answer, he would without fail get back to me the same day. I never had to ask Jim twice! I highly recommend Jim and, in fact, anytime someone mentions to me that they are looking to buy or sell a home in the Bay Area I tell him/her that he/she MUST call Jim. If you are looking for a professional, diligent, responsive, reliable, and experienced agent, Jim is the only person to contact.
- Patty Lee
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Having recently moved from New York, I purchased my first property in San Francisco in May 2011. Jim O'Neil was my broker from the beginning of my search process all the way to the close of the transaction. Although I disclosed that I was not looking to buy an apartment for at least one year, Jim was very patient and was always responsive to e-mails and questions. He also spent a lot of time with me in person to discuss the various city neighborhoods and was diligent in following up and took notes to ensure continuity of our conversations.
Jim was very thorough once we went into contract. He was responsive in getting back to me for my comments or concerns with the disclosure documents and accompanying paper work. He did a great job of managing my expectations, as well as helping me work to my timetable. He was very helpful with the negotiation process.
Jim leaves you under no illusion that he wants to close and to do business. Instead of manifesting this in an overly "salesy" manner, Jim's attention and professional approach made me feel very comfortable with the process. This was a very big financial commitment for me and one that I would have been less sure of taking where it not for the guidance I received from Jim. - Jonathan Burley
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Jim O'Neil is the consummate professional. I've had the pleasure of knowing Jim for over 15 years and trust his judgment and diligence in handling my real estate matters. My transaction was very complex, and as a result of Jim's creativity, I was able to sell my property. He handled all aspects of the sales transactions with the buyers’ representatives and my banks. In all cases, he truly has your best interest at heart and will do all that is necessary to make the transaction as easy as possible. There are always obstacles, but, Jim is relentless and will make you his #1 priority!
- Blair Bautista
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It was our privilege to have Mr. Jim O’Neil represent us as buyer's agent in our recent home purchase. Jim was a superb advisor, negotiator, and advocate for our interests. He always “went the extra mile,” even working through his vacation and through the Thanksgiving holiday to make sure that important deadlines were met. His experience with short sales was particularly important. We greatly appreciated his professionalism, positive attitude, and rapid response to questions and issues.
– Jim & Kathy Lockhart
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I would like to share my excellent FHA loan approved house took care of every unexpected issue. Jim was pleasant and professional and a good representative for us throughout the entire process. Because it was a short sale, with his expertise and very impressive communication skills, we were able to close escrow fairly quickly. Jim helped me and my parents tremendously in our first home buying purchase experience, lead by my real estate agent Jim O’Neil.
I chose Jim after meeting 3 different real estate agents, and after setting up a challenging goal for my home purchase: get a livable single family house in a great neighborhood, small 3.5% down payment via FHA loan, with a low 30-year fixed rate loan with monthly payments that will be lower than my current rent.
I chose Jim O’Neil as I recognized his uncompromised professional approach and knowledge, undivided attention to my particular needs, along with an amicable, calming attitude that I expected to be valuable in the stressful moments that are an integrated part of every house purchase / loan approval.
Jim did not fail to meet the highest expectations throughout the whole process: His thorough and detailed information-gathering led to locating great houses per my specific needs and goals.
He worked in full coordination with a critical team member, Adam Rosen, a skillful loan broker that has completed many transactions with Jim previously. Adam and Jim worked in complete coordination towards a successful approval of my FHA loan.
The various inspections, documents and coordination with the seller’s agent were all conducted by Jim in a timely manner, including quick correspondence 24 hours 7 days a week.
This great FHA loan approved transaction was completed in less than a month, from initial offer to title and keys transfer, making me a very happy home owner today. I will recommend Jim to my home seeking friends in the future.
- Tomer Maymon
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It was a great pleasure working with Jim. I was immediately impressed by his professionalism, promptness, and enthusiasm from our first meeting. I had planned to look for a condo and move in right away. Jim was able to work very fast and was able to show me some great listings right away within our almost unrealistic budget. He was very responsive and when something happened, he always stepped in and experience and found us the PERFECT first nest. Thank you so much Jim! You will be the first person I call when we are ready to buy again.
- Jia Li
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Thank you for ALL of your help in my home purchasing process. As you were probably well aware, it was a very stressful process for me since I was a 'first time home buyer'. I appreciate all the time and effort you spent helping me to get comfortable with the process, understand the process, and more importantly get through the process. I appreciate you taking me out to show me a variety of different places so I could make the best decision for me. I appreciate that, based on your experiences in this market, you were able to help me make a wise and aggressive offer that I was very pleased with. I will also say that I believe you went above and beyond my expectations as my Realtor by not only making sure everything went as smoothly as possible every step of the way, but also you were fantastic with my many questions and offering advice. You have been there for me even after the close of the sale to ensure I settle in. Not to mention I just genuinely enjoyed working with you on this little project of mine. Jim, thanks again - I absolutely could not have done it without you!
-Kelli Pendley
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Jim's service was outstanding and completely exceeded my expectations. He is professional, knowledgeable, trustworthy, and goes far above and beyond to ensure his client's achieve their goals and find the perfect home. I would recommend Jim to any and all of my friends and colleagues.
- J.J. Iwasko
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Jim O'Neil was a wonderful real estate agent. He was very patient and, most of all, detailed and analytical in helping me navigate the San Francisco market and the process as a first time buyer.
- Lynne Chou
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We would like to thank Jim O’Neil for advising us on the purchase of our first home. I’ve known Jim since his days as a management consultant and have always been impressed by his professionalism and results-oriented approach. From our initial meeting to the final document signing, Jim was actively involved and always available to answer questions and provide guidance on all events associated with the transaction. During the search process, Jim was very attentive and didn’t try to sway us towards anything that didn’t meet our criteria. After looking at a few properties that resulted in limited success, Jim suggested we take a look at a unit in a TIC building that had recently become available. Although we had initially told Jim we weren’t interested in TICs, he explained that it met everything in our criteria (price range, location, parking, updated kitchen & bathroom) and we should just see what we think. At no time did we feel like he was being pushy or overbearing. After seeing the property and discussing the pros and cons of TICs with Jim, we decided to make an offer. He spent a lot of time walking us through all of the details of the offer package and making sure we felt comfortable with our decision. Once our offer was accepted, the sellers arranged a meeting to give the buyers a chance to meet and greet one another. Before the meeting, Jim prepared a list of important questions and discussion topics that we should cover at the meeting in order to get comfortable with the other buyers. Jim was the only buyer's agent that attended the initial meeting and served as a moderator by making sure the discussion stayed on track and all important points were covered. In order to keep things moving ahead smoothly, Jim assumed the leadership role amongst the other buyers’ agents. He was at the inspection (again the only buyer’s agent to attend) and took a lead role in the negotiations between all of the buyers and the sellers. As part of his conscientious follow-up, he called the escrow officer to make sure of the communication effort on the close of escrow and ensured that the close occurred as scheduled. This turned out to be fortunate as there was a miscommunication between the escrow officer and loan officer as to which day the transaction was supposed to close. In conclusion, I think Jim showed that he is proactive, responsive, and easy to work with; kept us informed at all steps of the transaction, helped us learn about the TIC process, and helped us in any way he could. We would certainly recommend Jim to any of our friends who are thinking of buying or selling a home.
- Jeff & Marcie Nagy
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I met Jim one day as I was looking at homes. I instantly liked his casual, yet business-like style. He gave me his card and I started looking at homes with him. After a few months, I decided to stop looking for the time-being due to work and time constraints. I didn't feel pressured at all by Jim despite the amount of time we had already spent together. Several months later, I called Jim and we started looking at homes again. He spent a great deal of time looking for appropriate homes for me, even as I kept changing my desires and price range. One day he took me to see a condominium in a part of town that I wasn't even interested in. Yet, the price and size and location all ended up being perfect for my family and me. I bought this place and am extremely happy with the purchase. As a first-time home buyer, Jim walked me through every step of the process and answered all my questions. His knowledge, patience, hard work, and personal style make him an excellent realtor; I highly recommend him to those looking to buy homes.
- Dana Rohde
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I want to thank you for all your hard work on helping me find a home. It was a pleasure working with you! I appreciated your patience, and more importantly, your detailed knowledge of the market and the contracts. As a first time home buyer, this process was stressful - having you guide me through it was invaluable. I would be happy to serve as a reference for you anytime. And, I absolutely love the place!
- Julia Feldman
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My sincere thanks to you for the problem-free and professional way you handled my recent sale. It makes me feel good about my ability as a character judge that I chose you because of your academic background and community spirit, and was proven correct! Several other residents of my building commented on your clear, honest communications and the efficient way you conducted the open houses and showings. I also appreciate the precisely organized and complete file you provided me at the conclusion of the transaction. I will heartily recommend you to anyone I know who is considering buying or selling real estate. Best wishes to you!
- I. W.
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My experience with Jim O'Neil was exceptional. He is extremely professional, reliable and helpful. Equally important, his knowledge of the real estate market, particularly in San Francisco, is tremendous. Unlike many other brokers I have worked with in the past, Jim is patient and works diligently to help you find what YOU are looking for rather than simply steering you in a direction that is not really in your best interest. I can, without any hesitation, highly recommend Jim to others in the San Francisco area.
- Taraneh Moayed
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We want to express our gratitude for all your help and your professionalism with the purchase of our dream house. We are extremely happy and ready to build a life and a family in the house that we never thought we could have. Through all the bumps and turbulence of being involved in a probate sale, you were consistently there for us, giving us not only professional knowledge but hope and emotional support. No matter the day or the time, you always answered our questions. You didn't make us feel like just another sale, and that is what we value and appreciate. If you ever have a doubt about your profession, don't. We couldn't have hope for a more knowledgeable, or a more honest realtor then you, Jim. We highly recommend you to anyone that wants to or is just thinking about purchasing a home. Please feel free to use us as a reference, as we already sing your praise to anyone who mentions purchasing a house.
- Ginger and Mariano